Services
Together, We Can Enhance Your Customer Experience!
Call Center Outsourcing Egypt
Call Center Outsourcing Egypt
QTS offers call center outsourcing in Egypt with Arabic and English-speaking agents delivering professional inbound and outbound services.
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Customer Service Outsourcing
Customer Service Outsourcing
QTS helps businesses enhance customer experience through our customer service that is responsive, multilingual, and 24/7.
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Technical Support Outsourcing
Technical Support Outsourcing
The US, UK, Europe, Gulf Countries, and Australia. Outsource technical support operation with our call center in Egypt..
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24/7 BPO Support
24/7 BPO Support
QTS delivers 24/7 customer and technical support services to ensure uninterrupted operations and customer satisfaction.
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Digital CX Centers
Digital CX Centers
We provide seamless, omnichannel customer support across voice, email, and chat to resolve tickets faster.
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Data and Analytics
Data and Analytics
We turn your raw customer data into actionable insights to improve retention and operational efficiency.
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Enterprise AI
Enterprise AI
Deploy intelligent chatbots and automation to reduce agent workload by up to 30%.
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Data Modernization
Data Modernization
Modernize legacy data systems to enable real-time reporting and decision making.
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Customer Experience Analytics
Customer Experience Analytics
Realize value across all touchpoints in the customer journey with actionable insights
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Digital Engineering Services
Digital Engineering Services
Build scalable, secure applications and platforms tailored to your business needs. .
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Intelligent Automation
Intelligent Automation
Automate repetitive back-office tasks to lower operational costs and error rates.
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Pharmaceutical
Pharmaceutical
BPO Call Center Partnership for Pharmaceutical Companies
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Omni-channel CRM services
Omni-channel CRM services
Establish a cohesive and tailored omni-channel interaction with your clientele.
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Conversational AI
Conversational AI
Maintain a genuine connection with customers consistently, utilizing the synergistic capabilities of AI and ML..
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Customer Data Platform
Customer Data Platform
A comprehensive 360-degree perspective on customer data to comprehend, evaluate, and forecast customer behavior.
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TECHBUD.AI
TECHBUD.AI
Harness the power of Generative AI with QTS Solutions' Enterprise-wide Platform
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Customer 360
Customer 360
A unified view of every customer interaction to personalize service and boost retention.
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Fare Note Interpreter.Ai
Fare Note Interpreter.Ai
Maintain a genuine connection with customers consistently, utilizing the synergistic capabilities of AI and ML..
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Work At Home
Work At Home
Secure, remote-ready teams that can scale up instantly during peak seasons.
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AI Cargo Analytics & BI
AI Cargo Analytics & BI
Harness the power of Generative AI with QTS Solutions' Enterprise-wide Platform
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Work At Home
Work At Home
Secure, remote-ready teams that can scale up instantly during peak seasons.
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Customer Service
Customer Service
Effective customer service yields significant benefits for long-term stability. .
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Sales, Reservations & Order
Sales, Reservations & Order
Maximize revenue with agents trained in up-selling and complex reservation management.
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Claims & Refund
Claims & Refund
The urgent requirement to enhance customer relations in a highly competitive environment compels major industry players
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Content Management
Content Management
In today’s rapidly changing environment, there is an ongoing necessity to refresh data across various applications and address
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Loyalty Management
Loyalty Management
In today’s world of immediate customer satisfaction, it is crucial for businesses to strategically manage customer loyalty..
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Helpdesk Services
Helpdesk Services
In today’s fast-paced and ever-changing environment, both customers and company personnel encounter a wide range of inquiries related to products
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Commercial Support
Commercial Support
Every organization employs a dynamic pricing strategy to sell their inventory and enhance profitability.
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Queues Management
Queues Management
In the current highly competitive landscape among Airlines, Hotels, OTAs, TMCs, and other associated organizations
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IROPS
IROPS
Last-minute flight delays and cancellations caused by adverse weather, technical issues, overbooking, civil unrest.
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Social Media Management
Social Media Management
Developing and overseeing tailored customer experiences has emerged as a crucial focus for businesses.
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Trust and Safety
Trust and Safety
Creating a More Secure Digital Environment for Your Users
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Data Annotation
Data Annotation
Enhance your Machine Learning Models through our Data Annotation Services.
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Training as a Service (TaaS)
Training as a Service (TaaS)
More Intelligent Training, More Resilient Teams - Scalable Education with Genuine Influence
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Online Pharmarcy
Online Parmarcy
Proactive patient engagement, prescription management, and 24/7 assistance to ensure safe, efficient, and personalized online pharmacy services.
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Clinic Support
Clinic Support
Proactive patient engagement, expert customer support, and efficient back-office solutions tailored for healthcare providers and online pharmacies.
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