Skip to content 
Helpdesk
Helpdesk Services
In today’s fast-paced and ever-changing environment, both customers and company personnel encounter a wide range of inquiries related to products, lost luggage, payroll, crew schedules, application support, and more.
With more than 20 years of experience, QTS offers centralized helpdesk services to international corporations. The helpdesk operates 24/7, providing multilingual assistance to address incoming queries, thereby allowing companies to deliver a seamless customer experience.
Quick Tech Solutions Offerings
QTS offers extensive helpdesk services to address all customer-related inquiries. These services can be further classified as follows:
QTS Baggage Helpdesk specializes in delivering real-time information on baggage status to baggage handlers, facilitating easy tracking and enhancing customer satisfaction. The following services are provided in this process:
Baggage Helpdesk
Offering baggage handlers immediate access to real-time updates on baggage status, which includes both primary and secondary tracing.
Crew Helpdesk
Delivering 24/7 assistance to more than 20,000 flight attendants operating in various regions, time zones, work schedules, and hours.
Technical Helpdesk
Supplying continuous support for IT applications and software systems, allowing organizations to function without encountering IT-related problems.
