...
Get in Touch

Digital Engineering Services

Enhance Customer Experience via Omni-Channel Support

A Summary

The current business landscape is exceptionally dynamic and undergoing swift transformation. Digital technologies have significantly altered the manner in which we conduct business, make purchases, engage in work, live our lives, seek entertainment, and connect with our loved ones.

Established business models have been modified and continue to progress at an unprecedented rate, affecting nearly all business functions and sectors.

From the perspective of Customer Experience, digital has become the standard rather than an exception, necessitating that business organizations continuously adapt and transform to maintain relevance and stay ahead of competitors. This is a fundamental aspect of digital business, as there is an ongoing necessity to introduce new offerings to end customers in order to remain competitive in the market.
With more than twenty years of experience in technology, enterprise solution delivery, and industry expertise, the QTS Digital Engineering division collaborates with prominent international organizations to provide transformative technology solutions that ensure business value is realized and enhance the overall experience for end customers.
We work closely with our clients’ business and technology teams to utilize the latest technological advancements, in conjunction with seasoned specialists who possess extensive knowledge of industry tools, architectures, frameworks, and best practices, to expedite technology deliveries while maintaining high quality.

Digital Engineering - Services & Solutions

Our range of services encompasses consulting, advisory, and delivery solutions aimed at enhancing the synergy between business and technology for our clients. We assist organizations in overcoming their most significant software development obstacles, enabling them to achieve innovation more rapidly, intelligently, efficiently, and securely. Our skilled specialists and consultants collaborate closely with our clients’ teams to facilitate their digital and cloud transformation initiatives. As part of these offerings, we evaluate and modernize the methods by which client organizations design, integrate, test, release, and manage their systems.

Services

Enterprise Agility+

We assist client organizations in expediting technology deliveries to realize quicker ROI and enhanced business value.
QTS collaborates closely with client teams to offer digital transformation services, which encompass lifecycle transformation, coaching, and advisory services that utilize industry-leading best practices such as CMMi, PMI, Lean, TMMi, and Agile / Scaled Agile (SAFE) TestOps.
We facilitate transformation initiatives across various delivery methodologies, including traditional Waterfall, V-Model, and IT Service Management (ITIL ITSM), as well as the most current methodologies and frameworks like Agile, Scrum, Scaled Agile, TestOps, DevOps, Kanban, and DevSecOps.

Addressing the demands of the contemporary digital economy necessitates that organizations enhance their agility in responding to business requirements. For leaders in technology, this entails expediting the creation and upkeep of applications while ensuring quality is not compromised. In tackling the obstacles presented by a rapidly evolving digital landscape, conventional application development practices have transformed and adapted to incorporate DevOps, enterprise Agile frameworks, and automation throughout the entire lifecycle. QTS boasts over 20 years of experience collaborating with prominent global organizations across a diverse range of technologies. We offer adaptable, cost-efficient engineering services, which include architecture transformation and design, application development and maintenance, IT Service Management, as well as managed solution delivery services.
As organizations consider digital technologies as a means to gain a competitive edge, they require quality—delivered swiftly and at scale. This necessitates a reevaluation of their approach to application development and testing, shifting from viewing testing as a separate function at the conclusion of the development process to integrating quality at every stage. With over 20 years of experience in delivering enterprise solutions across various regions, our skilled professionals offer a wide array of expertise in QA, Automation, Continuous Testing, DevOps, and Agile methodologies to numerous clients worldwide.
Mobility remains one of the most transformative technologies in terms of its influence and scope. With significant expectations surrounding AI and ML, there is a growing demand for wearable devices, IoT, chatbot-assisted mobile applications, and personalized experiences. This has led to a fundamental change in how individuals utilize mobile computing devices to navigate their personal and professional lives on a daily basis. It presents a substantial opportunity for businesses to leverage mobility for enhanced consumer engagement, workplace solutions, and partner interactions, all while incorporating a social dimension to analyze user behavior. At QTS, we recognize the critical role of customer experience in any mobile solution, and our team of user experience designers is dedicated to ensuring that our solutions provide compelling and engaging experiences. Our offerings empower mobile users to effectively create, share, or access pertinent information while on the go.

Customers are now linked to businesses via numerous channels, and advancements in digital commerce have empowered organizations to develop and promote customer-centric digital experiences, thereby unlocking genuine customer potential. With approximately 10 years of anticipated ecommerce growth achieved in just 3 months of 2020, it is crucial for companies to reassess their ecommerce strategies. Our End-to-End Digital Commerce solution, which encompasses user experience design, the creation of technology platforms, integrated business analytics, logistics and fulfillment, as well as comprehensive customer experience management, effectively meets the requirements across the entire ecommerce value chain. Through digital commerce, we assist customers in discovering new revenue opportunities and enhancing customer engagement.

To remain prepared for the future and maintain relevance, enterprise platforms, solutions, and applications must be current, aligned with organizational goals, and capable of swiftly adapting to changing market demands. This necessitates that organizations collaborate with partners who possess a deep understanding of platform and service management, as well as experience in delivering solutions and supporting real-time workloads. QTS brings over 20 years of experience in enterprise platforms, enabling our clients to efficiently, rapidly, and cost-effectively deploy, operate, and modernize their IT environments. The platforms we support include Microsoft, AWS, Google Cloud, Oracle, IBM Mainframes (System Z), Salesforce, ServiceNow, and open-source platforms such as OpenStack. Read More
In today’s digital-first environment, positive customer experiences are essential for driving business growth. Although every enterprise relies on technology, IT organizations must continuously adapt as the lines between applications, infrastructure, development, security, and operations become increasingly indistinct. QTS assists its clients in achieving the right balance among the competing demands of reliability, speed-to-value, risk, and cost-to-serve by integrating the most effective concepts from ITIL, SRE, DevOps Agile, and DevSecOps. Furthermore, we support clients in transforming traditional operational methods and fostering a culture of operational agility through synergies across the enterprise, utilizing industry best practices and the latest tools and technologies, such as analytics and machine learning, to enhance operational insights, all while prioritizing the delivery of outstanding customer experiences.

Achieving Outcomes

Scaled Agile delivery achieved with a 25% reduction in schedule, utilizing over 10 Agile Release trains.

Achieving a reduction of over 45% in test cycle duration by utilizing DevOps and intelligent automation.

Achieved 99.999% system availability for a system processing 1400 transactions per second.

85% of enterprise deployments are automated and integrated across various applications, featuring over 100 external and internal integrations, which have decreased the release timeline by more than 90%

85% of enterprise deployments are automated and integrated across various applications, featuring over 100 external and internal integrations, which have decreased the release timeline by more than 90%

Deployments of integrated enterprise solutions that are 60% faster, utilizing DevOps orchestrations, virtualization, and operational automations.

Featured Work

Cloud Computing Services

Deployments of integrated enterprise solutions that are 60% faster, utilizing DevOps orchestrations, virtualization, and operational automations.

Improved quality and enabled 30% reduction on maintenance effort

QTS assisted the foremost provider of global information and telecommunications solutions in decreasing maintenance efforts by 30%.

DevOps For Digital

DevOps unites stakeholders from development, testing, and operations to facilitate quicker and more stable IT delivery.
Seraphinite AcceleratorOptimized by Seraphinite Accelerator
Turns on site high speed to be attractive for people and search engines.