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Digital commerce
Value Proposition
Customers are currently connected and interact with brands and companies via numerous channels. Developments in digital commerce have empowered organizations to create and foster digital customer-centric experiences, thereby unlocking genuine customer potential.
The e-commerce sector is experiencing a phase of rapid expansion, with approximately a decade’s worth of anticipated growth achieved in merely three months of 2020. This represents a crucial opportunity for companies to reassess their e-commerce strategies.
Value Release
Digital commerce channels create new revenue possibilities for businesses through enhanced interactions between customers and organizations. Marketplace solutions are responsible for approximately 50% of the growth in e-commerce, offering companies a cost-effective and profitable means to leverage the e-commerce opportunity.
Our Solutions
User experience design
Technology platform creation
Embedded business analytics
Logistics and fulfilment solution
Integrated customer experience management
Our digital commerce implementation framework, designed for the future, is supported by our extensive knowledge in user experience design, customer experience management, as well as reusable payment gateway connectors and CMS solutions.
Technical Accelerators
Our Digital Commerce solution thoroughly addresses all needs throughout the marketplace value chain.
User Experience Design
Designing customer journeys for both buyers and sellers, while adapting to market nuances.
Technology Platform
Development of websites and mobile applications across various technologies, ensuring integration with pertinent systems.
Embedded Business Analytics
Empowering clients to effectively leverage buyer and seller behaviors and patterns to enhance ROI.
Logistics and Fulfilment
Providing robust support with top-tier logistics to guarantee end-to-end coverage for both buyers and sellers.
Customer Experience Management
Utilizing QTS's extensive expertise in customer experience to effectively manage relationships between buyers and sellers.
