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Trust and
Safety
Creating a More Secure Digital Environment for Your Users
In the current fast-paced business environment, companies are required to safeguard their users against harmful content, scams, and various threats while upholding the integrity of their services. By fostering user confidence and ensuring adherence to regulations, trust and safety services assist businesses in creating a secure and inviting environment for their users, which ultimately protects their brand reputation and promotes sustainable growth.
We recognize these business challenges and provide customized solutions to assist organizations in overcoming them. Our emphasis is on optimizing workforces, delivering specialized expertise, implementing effective wellness programs, and facilitating swift adaptation to market changes, thereby ensuring that organizations remain competitive and achieve their objectives.
Comprehensive Trust & Safety Services And Solutions Tailored For Every Vertical
Content Moderation
- Examine content to recognize and eliminate inappropriate material that breaches community standards or may be offensive.
- Detect and promptly address content that is illegal or harmful, ensuring compliance with local and international laws
Ad Safety and Content
- Oversee advertisement placements to avoid your brand being displayed next to unsuitable or objectionable material.
- Make certain that the advertisement content is consistent with your brand principles and adheres to applicable regulations.
Social Media Reputation and Risk Management
- Monitor your online reputation on social media platforms to detect possible risks and take proactive measures to counter negative sentiment.
- Receive expert advice and assistance to aid you in minimizing damage and rehabilitating your reputation.
Content Curation and Delivery
We utilize cutting-edge technologies to label, classify, and provide pertinent content to your intended audience.
Content Relevance
- Assign clear tags and metadata to your content, facilitating easy searchability and discoverability.
- Create tailored taxonomies to effectively organize and categorize your content.
Ad Safety and Content
- We assist in developing advanced algorithms to guarantee timely delivery of user content.
- Examine user behavior and preferences to customize content recommendations.
Data Annotation
- Our team of specialists manually annotates data or employs sophisticated automation tools.
- Establish strict quality control protocols to ensure the precision and uniformity of annotated data.
Data Labeling
- We annotate images and videos for purposes such as object detection, classification, and analysis.
- We also label textual data for various tasks, including sentiment analysis, named entity recognition, and topic modeling.
Content Curation
- We obtain high-quality content from a variety of sources, such as websites, social media platforms, and industry publications.
- Additionally, we curate content tailored to your specific needs and target audience.
Content Services
Our proficiency in translation and transcription guarantees precise and superior outcomes.
Translation
- Skilled in multiple languages, allowing us to provide precise and culturally relevant translations
- Focus on diverse sectors such as legal, medical, technical, and marketing, ensuring that translations are customized for particular fields
- Employ strict quality control protocols to ensure the precision and uniformity of our translations.
Transcription
- Convert audio and video files into text formats, such as documents, spreadsheets, and subtitles.
- Utilize advanced transcription tools to provide precise results in a timely manner.
Platform Safety
We safeguard your users, uphold the integrity of the platform, and reduce potential risks.
User Safety and Authentication
- Skilled in multiple languages, allowing us to provide precise and culturally relevant translations
- Focus on diverse sectors such as legal, medical, technical, and marketing, ensuring that translations are customized for particular fields
- Employ strict quality control protocols to ensure the precision and uniformity of our translations.
Surveillance
- Convert audio and video files into text formats, such as documents, spreadsheets, and subtitles.
- Utilize advanced transcription tools to provide precise results in a timely manner.
Platform Integrity
- Convert audio and video files into text formats, such as documents, spreadsheets, and subtitles.
- Utilize advanced transcription tools to provide precise results in a timely manner.
Our Pillars
People-Centric Approach
We have established a strong learning engine at the heart of our people-centric strategy. Each training program is designed to empower our teams to tackle customer challenges and improve their operations. As we make significant investments in developing innovative training delivery methods, our emphasis remains on empowering and engaging our professionals.
Employee Wellness
We place a continuous emphasis on the mental health of our moderators by providing an open-plan office that fosters a stress-free working environment. A support champion, who has a background in social care, leads this initiative. Our 24/7 on-site psychology and yoga facilities contribute to a healthy and secure atmosphere for our agents.
Driven by Technology
QTS Solutions is dedicated to persistently investing in cutting-edge technologies and innovating AI-driven moderation solutions to automate and enhance content moderation services. Additionally, we provide analytical insights regarding our agents' morale and satisfaction.
