BPO FOR EUROPE & UK

BPO for Europe & UK services by QTS provide scalable, multilingual outsourcing solutions for companies across the United Kingdom, Germany, France, and other European markets.

European and UK businesses outsource BPO to reduce operational costs, scale support teams, and ensure multilingual service coverage.

Quick Tech Solutions (QTS) delivers professional BPO services in Egypt, supporting businesses across the UK, Germany, France, the Netherlands, Italy, Spain, and other European markets. Our outsourcing solutions help regional and international companies reduce costs, improve performance, and scale operations with multilingual, 24/7 support teams.

Why Egypt Is a Strategic BPO Hub for Europe and the UK?

Egypt offers strong English proficiency, competitive pricing, and overlapping working hours with Europe and the UK.

Our BPO Solutions for Europe & UK

1. Customer Service and Call Center Outsourcing

Voice, email, and chat support for European and UK customers.

2. Technical Support Services

IT helpdesk and application support aligned with European service standards.

3. Back-Office & Administrative Support

Data entry, reporting, order processing, and operational support.

Key Benefits of Establishing a Call Center out of Europe and the UK

Businesses often look to offshore locations like India, the Philippines, South Africa, and Latin America to gain a competitive edge. Moving operations outside of higher-cost European and UK markets offers distinct benefits, from substantial cost reductions to access to a vast, diverse talent pool and enhanced operational flexibility. 
  • Significant Cost Reduction: Outsourcing to countries with lower costs of living (outside the EU and UK) can save companies 40-70% on operational expenses, including salaries and infrastructure.
  • Vast and Diverse Talent Pool: Countries like Egypt offer large, skilled workforces with high English proficiency, multilingual capabilities, and strong cultural alignment.
  • 24/7/365 Customer Coverage: Time zone differences enable continuous customer support without expensive night shifts, crucial for global businesses and boosting customer satisfaction.
  • Scalability and Flexibility: Third-party call centers provide the flexibility to quickly scale operations up or down based on demand fluctuations, which is more cost-effective than managing extensive in-house cycles.
  • Focus on Core Business Functions: Outsourcing customer support allows internal leadership to concentrate on core competencies like product development, sales, and marketing, driving strategic growth.
  • Robust and Mature BPO Ecosystems: Countries such as Egypt have well-established outsourcing industries with reliable infrastructure, processes, and adherence to international quality and data security standards.

Key Benefits of Establishing a Call Center out of Europe and the UK

Statistics About Europe (EU)

Population449.2 million (EU-27)
Youth Unemployment Rate (ages 15-29)11.0% (NEET)
GDP$19.42 trillion USD
Working Age Population (15-64)~286 million
Business Language(s)English, French, German
Call Center Industry Growth Rate19.7% CAGR (2025-2032)

Statistics About the United Kingdom

Population69.3 million
Youth Unemployment Rate (ages 16-24)16.0%
GDP$3.64 trillion USD
Working Age Population (15-64)43.8 million
Business Language(s)English
Call Center Industry Growth Rate5.4% CAGR (2025-2030)

Industries Supported by Egypt Business Process Outsourcing

Below are just some of the industries that can benefit from outsourcing BPO services to European countries and the UK:

 

Reservation confirmations, guest satisfaction surveys, loyalty program enrollments, and promotional outreach.

Medical Information & Patient Support, Pharmacovigilance & Adverse Event Reporting, and Healthcare Professional.

Customer acquisition, loan and credit card promotions, fraud prevention outreach, and retention campaigns..

IT Helpdesk, Cloud Support Services, Application Maintenance & Support. Network & Infrastructure Monitoring

Sales and Customer Service, Order Management, Fulfillment, and Delivery Back Office Support,

Shipper & Consignee Support, Exception Management, Driver & Field Agent Support, Claims Management.

24/7 Multi-Channel Order Taking, Reservation Management, Delivery Coordination & Customer Updates,

Player Support, Social Community & Management Quality, Engineering & Risk Assurance.

Why Choose QTS for Europe & UK BPO

  • Fluent English, and other European language-speaking teams

 

  • Cost savings vs local hiring

 

  • Flexible FTE and scaling models

About the Call Center Industry in Europe and the UK

  • The United Kingdom is a top choice for call center outsourcing, especially for U.S. companies seeking cost-effective, English-speaking support. With a highly educated workforce, strong customer service culture, and robust digital infrastructure, the UK offers an ideal environment for both voice and non-voice BPO services.
  • The UK call center industry is known for its focus on quality assurance, strict data protection compliance under GDPR, and round-the-clock service capabilities. Companies frequently outsource functions to UK-based teams to improve service delivery while reducing operational costs.

Why Companies Trust QTS to Find Their Outsourcing Partner?

  • Finding the right outsourcing partner can be overwhelming and risky. Quick Tech Solutions (QTS) simplifies this process entirely. Our specialized guidance ensures you select a provider that perfectly aligns with your specific goals, budget, and operational requirements.
  • We manage the entire vetting process, meticulously checking that every potential partner possesses a strong track record, relevant industry experience, and the capability to deliver exceptional service.
  • By partnering with QTS, you eliminate the risks of trial-and-error selection. You gain the confidence of knowing your chosen partner is fully equipped to deliver reliable results and generate meaningful cost savings. From initial planning to seamless execution, our vetted partners help you improve performance, simplify workflows, and manage costs more effectively.

Start Outsourcing for Europe & UK

QTS helps European and UK companies scale efficiently through outsourced BPO services.

How much does it cost to outsource a call center in Europe or the UK ?
It costs between $18 and $38 per hour to outsource to a reputable European or UK call center partner. To help you save up to 50% on your local costs, we offer outsourcing through our BPO in Egypt.
Are your services GDPR-aware?
Yes, we follow UK GDPR & Data Protection Act 2018. Privacy and Electronic Communications Regulations (PECR). Call Recording Rules. Telephone Preference Service (TPS).
Why outsource BPO services to Egypt?
Egypt offers skilled multilingual talent, competitive labor costs, strong infrastructure, and cultural alignment with Middle East and European markets.
Which European countries do you support?
QTS supports UK, Germany, France, Netherlands, Italy, Spain, and other EU markets.

Not Sure Which Services to Outsource?

Not sure which services to outsource or how to compare global partners? QTS can help you identify and connect with the best call center for your goals, budget, and timeline.