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Services
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Digital CX Centers
Digital CX Centers
One of the fastest-growing industries in the last decade, the Retail and Ecommerce industry has seen a seismic shift in operations over the years.
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Data and Analytics
Data and Analytics
Next-gen player support and community management for global studios.
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Enterprise AI
Enterprise AI
Secure, compliant CX with omnichannel support for digital banking.
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Data Modernization
Data Modernization
Secure, compliant CX with omnichannel support for digital banking.
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Customer Experience Analytics
Customer Experience Analytics
Realize value across all touchpoints in the customer journey with actionable insights
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Digital Engineering Services
Digital Engineering Services
Enhance Customer Experience via Omni-Channel Support .
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Intelligent Automation
Intelligent Automation
Today’s consumers anticipate a seamless and efficient experience, enhanced by user-friendly and intuitive technology
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Pharmaceutical
Pharmaceutical
BPO Call Center Partnership for Pharmaceutical Companies
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CX Transformation
CX Transformation
In the contemporary landscape, digital technologies have revolutionized consumer behaviors, enabling customers to select what they desire and obtain it at their convenience
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Industry-focused Automation
Industry-focused Automation
Enhanced organizational efficiency, achieved through sophisticated and innovative technology. .
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Conversational Automation
Conversational Automation
QTS has effectively merged its extensive experience in managing various contact centers with its technological proficiency
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Customer Experience Design
Customer Experience Design
In the current highly competitive landscape, organizations are working diligently to achieve
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Omni-channel CRM services
Omni-channel CRM services
Establish a cohesive and tailored omni-channel interaction with your clientele.
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Conversational AI
Conversational AI
Maintain a genuine connection with customers consistently, utilizing the synergistic capabilities of AI and ML. .
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Customer Data Platform
Customer Data Platform
A comprehensive 360-degree perspective on customer data to comprehend, evaluate, and forecast customer behavior.
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TECHBUD.AI
TECHBUD.AI
Harness the power of Generative AI with QTS Solutions' Enterprise-wide Platform
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Customer 360
Customer 360
Establish a cohesive and tailored omni-channel interaction with your clientele.
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Fare Note Interpreter.Ai
Fare Note Interpreter.Ai
Maintain a genuine connection with customers consistently, utilizing the synergistic capabilities of AI and ML. .
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Work At Home
Work At Home
A comprehensive 360-degree perspective on customer data to comprehend, evaluate, and forecast customer behavior.
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AI Cargo Analytics & BI
AI Cargo Analytics & BI
Harness the power of Generative AI with QTS Solutions' Enterprise-wide Platform
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Mobility
Mobility
Smartphones have emerged as the favored medium for exploration, research, ordering, and post-sales interactions for customers globally
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Customer Service
Customer Service
MEffective customer service yields significant benefits for any organization’s long-term stability and growth strategies .
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Sales, Reservations & Order
Sales, Reservations & Order
AAn effective strategy for customer acquisition necessitates a balanced combination of skilled personnel, processes, and technology
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Claims & Refund
Claims & Refund
The urgent requirement to enhance customer relations in a highly competitive environment compels major industry players
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Content Management
Content Management
In today’s rapidly changing environment, there is an ongoing necessity to refresh data across various applications and address
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Loyalty Management
Loyalty Management
In today’s world of immediate customer satisfaction, it is crucial for businesses to strategically manage customer loyalty. .
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Helpdesk Services
Helpdesk Services
In today’s fast-paced and ever-changing environment, both customers and company personnel encounter a wide range of inquiries related to products
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Commercial Support
Commercial Support
Every organization employs a dynamic pricing strategy to sell their inventory and enhance profitability.
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Queues Management
Queues Management
In the current highly competitive landscape among Airlines, Hotels, OTAs, TMCs, and other associated organizations
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IROPS
IROPS
Last-minute flight delays and cancellations caused by adverse weather, technical issues, overbooking, civil unrest .
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Social Media Management
Social Media Management
Developing and overseeing tailored customer experiences has emerged as a crucial focus for businesses.
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Trust and Safety
Trust and Safety
Creating a More Secure Digital Environment for Your Users
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Data Annotation
Data Annotation
Enhance your Machine Learning Models through our Data Annotation Services .
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Training as a Service (TaaS)
Training as a Service (TaaS)
More Intelligent Training, More Resilient Teams - Scalable Education with Genuine Influence
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Online Parmarcy
Online Parmarcy
Proactive patient engagement, prescription management, and 24/7 assistance to ensure safe, efficient, and personalized online pharmacy services.
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Clinic Support
Clinic Support
Proactive patient engagement, expert customer support, and efficient back-office solutions tailored for healthcare providers and online pharmacies.
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